Price Tag on Video plus related discrepancies

I put up a video for purchase. I marked it for USD not crypto.

A friend had his money taken but did not get the video and it looks like it was converted to LBC but some other discrepancies occurred, see 3 minute video.

For issues on Odysee, help@odysee.com is better place. Or Odysee discord server https://chat.odysee.com or Odysee subreddit https://www.reddit.com/r/OdyseeForever/

You can set the price for file in USD, but the payment happens with LBC. That is a purchase which happens on protocol level, and protocol can only handle LBC transactions.
The price varies based on current exchange rate.

What do you mean with them not getting the video?

The person who paid, said he couldn’t access the video. I’ll ask him to try again.

Thank you by the way. I did send a help request. I shall see if I get a response.